FAQs

HOW DO I KNOW THE BALANCE VALUE OF MY GIFT CARD?

If you are unsure of the balance or expiry date for your card you can check it here: https://giftcard.lovemylocals.com/check-balance/

WHERE CAN I BUY A LOVE MY LOCALS GIFT CARDS?

Love My Locals Gift cards are available to purchase at https://giftcard.lovemylocals.com/

WHERE CAN I SPEND LOVE MY LOCALS GIFT CARDS?

Love My Locals Gift Cards (digital) are valid at most Marston’s pubs, you can search all available venues using our pub finder: www.lovemylocals.co.uk

IN WHAT AMOUNTS ARE YOUR GIFT CARDS AVAILABLE?

You can credit our gift cards with any amount from £5 up to £250.

HOW LONG IS MY CARD VALID?

A Gift Card is valid for 24 months from the date that any value was last loaded onto the Gift Card, or the date that any value on the Gift Card was last redeemed.

WHO CAN I SEND A GIFT CARD TO?

Gifts Cards can be sent to anyone with an email address.

WHEN I ORDER A GIFT CARD FOR A FRIEND, HOW WILL I KNOW IT HAS BEEN SENT?

After you've made payment you will receive an email detailing your order and confirming the delivery of your e-gift.

WHAT IF THE E-GIFT, SENT BY EMAIL, IS NOT RECEIVED?

Get in touch with our team contactus@marstons.co.uk with your details and they'll respond to your query as soon as possible.

HOW DO I SPEND A GIFT CARD RECEIVED BY EMAIL

Just show the email, either on your smartphone or as a print-out, which will contain a unique gift code, to your server, who will then redeem it for you.

DO I HAVE TO SPEND ALL THE MONEY ON MY GIFT CARD IN ONE GO?

No. If there is any remaining balance on your gift card, feel free to come back and spend it before the expiry date.

CAN I ORDER LARGE QUANTITIES OF GIFT CARDS?

Certainly. The easiest way is via this website www.lovemylocals.co.uk. Alternatively, you can contact us on contactus@marstons.co.uk.